Braylor Portal Terms of Use and End-User License Agreement

Effective Date: August 24, 2026

These Terms of Use and End-User License Agreement (“Terms”) govern access to and use of the Braylor Portal and related software and services provided by Braylor, LLC (“Braylor,” “we,” “us,” or “our”).

By creating an account, accessing the Braylor Portal, or using the Portal, you agree to these Terms.

If you do not agree to these Terms, do not use the Portal.

1. Purpose of the Braylor Portal

The Braylor Portal is a business platform designed to help authorized Braylor customers and users manage information related to Braylor services.

Features may include:

• Staging projects
• Property information
• Installation and pickup schedules
• Invoices
• Payment status
• Service requests
• Quotes or proposals
• Photography and media services
• Documents
• Project activity
• Communications with Braylor
• Integrations with third-party services such as QuickBooks Online

Features may be added, changed, or removed from time to time.

2. Eligibility and Authorized Use

You may use the Portal only if you are authorized by Braylor to do so.

You agree to provide accurate account information and to keep your information reasonably current.

Portal accounts are intended for the individual or organization to whom they are issued.

You may not impersonate another person or organization or access information you are not authorized to view.

3. Account Security

You are responsible for maintaining the confidentiality of your login credentials.

You agree to notify Braylor promptly if you suspect:

• Unauthorized access to your account
• Theft or disclosure of your password
• Unauthorized use of Portal information
• Any other security incident involving your account

Braylor may suspend or disable an account if we reasonably believe it has been compromised or misused.

4. License to Use the Portal

Subject to these Terms, Braylor grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Braylor Portal for legitimate business purposes associated with Braylor services.

You may not:

• Copy or reproduce the Portal software except as permitted by law
• Sell, sublicense, rent, or distribute Portal access
• Reverse engineer or attempt to discover the Portal’s source code except where such restriction is prohibited by law
• Circumvent security controls
• Attempt unauthorized access to other accounts or data
• Interfere with the Portal’s operation
• Use automated tools to overload or disrupt the Portal
• Use the Portal for unlawful or fraudulent activity

5. Property and Project Information

Users may submit property addresses, listing details, scheduling information, service requests, notes, and other project information.

You represent that you have the authority to provide information submitted through your account.

You are responsible for reviewing important project information and notifying Braylor if information appears inaccurate.

Portal information is provided as a convenience and should not replace direct confirmation with Braylor when timing, pricing, scope, or other project details are critical.

6. Invoices and QuickBooks Online

The Portal may display invoice and payment information obtained from Braylor’s accounting systems, including QuickBooks Online.

QuickBooks Online remains Braylor’s accounting system of record where applicable.

If information displayed in the Portal differs from Braylor’s official accounting records, Braylor’s accounting records will control.

Portal invoice information may include:

• Invoice number
• Invoice amount
• Outstanding balance
• Payment status
• Due date
• Payment date

Synchronization between systems may not always be instantaneous.

A payment made shortly before viewing the Portal may temporarily appear unpaid while systems are updating.

7. Estimates, Quotes, and Service Requests

Submitting a service request through the Portal does not necessarily create a binding service agreement or guarantee availability.

A project or service becomes confirmed only when accepted by Braylor according to the applicable agreement, proposal, quote, or confirmation.

Pricing displayed in the Portal is subject to the applicable Braylor agreement or invoice.

8. Scheduling

Dates and times displayed through the Portal may be subject to change due to availability, property access, weather, customer requests, operational conditions, or other circumstances.

Braylor will make reasonable efforts to keep scheduling information current.

9. Documents and Uploaded Content

The Portal may allow users to view or upload documents, photographs, notes, or other content.

You retain ownership of content that you lawfully own and upload.

You grant Braylor permission to store, process, display, and use uploaded content as reasonably necessary to provide Braylor services and operate the Portal.

You may not upload:

• Unlawful content
• Malicious software
• Content you do not have the right to provide
• Material intended to compromise or disrupt the Portal

10. Intellectual Property

The Braylor Portal, including its software, branding, design, graphics, workflows, and original content, is owned by Braylor or its licensors and is protected by applicable intellectual property laws.

“Braylor,” associated logos, and related branding may not be used without authorization.

11. Third-Party Services

The Portal may use or integrate with third-party services, including:

• Intuit / QuickBooks Online
• Cloud hosting providers
• Database providers
• Authentication providers
• File storage services
• Payment and communication providers

Third-party services are governed by their respective terms and policies.

Braylor does not control the availability or operation of third-party systems.

12. Availability and Changes

Braylor may update, maintain, modify, suspend, or discontinue portions of the Portal.

We do not guarantee that the Portal will always be available without interruption or error.

Temporary outages may occur because of:

• Maintenance
• Internet connectivity
• Third-party service interruptions
• Security incidents
• Software updates
• Events outside Braylor’s reasonable control

13. Disclaimer

The Portal is provided on an “as available” basis.

To the maximum extent permitted by law, Braylor disclaims warranties not expressly provided in a separate written agreement, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in the Portal constitutes legal, tax, accounting, real estate brokerage, or financial advice.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Braylor will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the Portal.

Braylor is not responsible for losses resulting solely from:

• Internet outages
• Third-party service failures
• Unauthorized access caused by a user’s failure to protect login credentials
• Information submitted incorrectly by a user
• Temporary synchronization delays between the Portal and third-party systems

Nothing in these Terms excludes liability that cannot legally be excluded.

15. Suspension or Termination

Braylor may suspend or terminate Portal access if:

• These Terms are violated
• An account is used without authorization
• Continued access creates a security risk
• The user’s relationship with Braylor ends
• Suspension is reasonably necessary to protect Braylor or other users

Users may request closure of their Portal account by contacting Braylor.

16. Privacy

Use of the Portal is also governed by the Braylor Portal Privacy Policy, available at:

17. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Any dispute arising from these Terms will be subject to applicable state and federal laws and any dispute-resolution provisions contained in a separate agreement between Braylor and the user.

18. Changes to These Terms

Braylor may update these Terms from time to time.

Updated Terms will be posted with a revised effective date.

Continued use of the Portal after updated Terms become effective constitutes acceptance of the revised Terms.

19. Contact

Questions about these Terms or the Braylor Portal may be directed to:

Braylor, LLC
North Carolina, United States
Email: info@braylor.com
Website: https://braylor.com